Privacy Policy

Last updated: June 13, 2026

This Privacy Policy explains how Dein Autopilot UG (haftungsbeschränkt), doing business as SkinClientsNow (“SkinClientsNow,” “we,” “us,” or “our”), collects, uses, and protects your information when you visit skinclientsnow.com, contact us, or interact with our advertisements and forms. By using our website or providing us your information, you agree to the practices described here.

1. Information We Collect

We collect the following information when you submit it through our website forms, our landing pages, or lead advertisements you respond to on platforms such as Facebook and Instagram:

  • Contact information — your name, mobile phone number, and email address.
  • Business information — details you share about your med spa or practice (for example, business name, location, and the services you offer).
  • Message content — information you include when you contact us or reply to our messages.
  • Technical information — basic, non-identifying data such as device or browser type that may be collected automatically when you visit our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule calls or consultations;
  • Contact you by phone, email, and SMS text message about our services, your inquiry, and your account;
  • Provide, manage, and improve our services;
  • Send service-related and, where you have opted in, marketing communications about our offerings; and
  • Comply with legal obligations and protect against misuse.

3. SMS / Text Messaging

This section describes how we use phone calls and SMS text messaging. It applies in addition to the rest of this Privacy Policy.

By providing your phone number and opting in, you consent to receive phone calls and SMS text messages from SkinClientsNow regarding our services. We collect your phone number when you submit it through our website forms or through lead advertisements you respond to, along with your name and email address.

Types of messages. Messages may include responses to your inquiries, appointment and call scheduling, follow-ups, and information about our services.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for help. You can opt out of SMS messages at any time by replying STOP to any message you receive from us, after which we will stop sending you SMS messages. For assistance, reply HELP or contact us at info@skinclientsnow.de.

We do not sell, rent, or share your personal information — including mobile phone numbers — with third parties or affiliates for their marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

For more information, please review our Privacy Policy and our Terms of Service.

4. How We Share Information

We do not sell, rent, or share your personal information — including mobile phone numbers — with third parties or affiliates for their marketing or promotional purposes. We may share information only:

  • With trusted service providers (for example, hosting, CRM, advertising, and communication platforms) who process data on our behalf and are contractually obligated to protect it and use it only to provide services to us;
  • When required by law, regulation, legal process, or governmental request; and
  • To protect the rights, property, or safety of SkinClientsNow, our clients, or others.

Any sharing with service providers is limited to what is necessary to operate our services and never for those providers' own marketing purposes.

5. Data Retention

We retain personal information for as long as necessary to provide our services, respond to your requests, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

  • SMS: Reply STOP to opt out or HELP for help, as described above.
  • Email: Use the unsubscribe link in our marketing emails or contact us to opt out.
  • Access and deletion: You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, provides you with the following rights regarding your personal information:

  • Right to know the categories and specific pieces of personal information we have collected about you, and how we use and disclose it;
  • Right to delete personal information we have collected from you, subject to certain exceptions;
  • Right to correct inaccurate personal information;
  • Right to opt out of the “sale” or “sharing” of personal information; and
  • Right to non-discrimination for exercising your privacy rights.

We do not sell or share your personal information as those terms are defined under California law, and we have not done so in the preceding 12 months. To exercise any of these rights, contact us using the information below. We will verify your request and respond as required by law. You may use an authorized agent to submit a request on your behalf.

9. European Users (GDPR)

SkinClientsNow is operated by Dein Autopilot UG (haftungsbeschränkt), a company established in Germany. Because of this, the EU General Data Protection Regulation (GDPR) applies to our processing of personal data. Dein Autopilot UG (haftungsbeschränkt) is the data controller responsible for your personal data and can be reached at info@skinclientsnow.de.

We process personal data on the following legal bases: your consent (for example, when you opt in to calls and SMS); the performance of a contract or steps taken at your request before entering one; and our legitimate interests in operating, marketing, and improving our services (balanced against your rights). Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

Subject to applicable law, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent. To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with your local data protection supervisory authority.

Where we transfer personal data internationally (including to the United States), we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or another lawful transfer mechanism.

10. Children's Privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes. Your continued use of our website or services after an update constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

  • SkinClientsNow (operated by Dein Autopilot UG (haftungsbeschränkt))
  • Email: info@skinclientsnow.de
  • Phone: +1 (813) 492-2775
  • Website: https://skinclientsnow.com